SHIPPING & RETURNS

SHIPPING POLICY

We use Australia Post and generally ship within 2 business days of receiving the order.

We offer shipping to New Zealand with Australia Post standard international.

If you want your order dispatched same day or next day, please ring to discuss options.

We are always ready to help ship products to our customers based on their requests

​​RETURN & EXCHANGE POLICY​

We guarantee our products as genuine and stand behind them.  We offer a 30 day money back guarantee if you are not happy with your product.  Simply post your purchase back to us and if it is undamaged we will refund the purchase price in full (excluding shipping costs)

We pack our products carefully, so in the unlikely event your goods arrive damaged, please contact us immediately upon unpacking the goods at shungite.masters@gmail.com with photos of damaged packaging.

We are located in Perth, Western Australia +61 (0)417 930 775